jq777 Privacy Policy
We give the highest priority to protecting your personal information. This policy explains how jq777 collects, uses, and keeps your information safe.
Welcome to jq777. This Privacy Policy ("Policy") describes how jq777 ("we", "our", "platform") collects, stores, uses, and protects your personal information and data. By using jq777's services, you agree to the terms of this Policy. You will be notified of any changes in a relevant manner. Please read this Policy carefully.
Types of Information Collected
jq777 collects certain personal information to provide its services and improve the user experience. The following types of information may be collected by us:
1.1 Registration and Identity Information
- Full name, date of birth, and national identity card or passport details
- Email address and mobile number
- Username and password (stored in encrypted form)
- Current address and postcode
1.2 Financial Transaction Information
- bKash, Nagad, or Rocket account numbers (for transaction verification purposes only)
- Deposit and withdrawal history and amounts
- Transaction date and time
1.3 Technical Information
- IP address, device type, and operating system
- Browser information and connection duration
- Cookie and session tracking data
- Activity logs on the platform (game history, betting information)
Purpose of Data Collection
jq777 collects and processes user information only for legitimate and specific purposes. The main purposes of our data collection are described in detail below:
2.1 Account Management and Identity Verification
Personal information is required to create, secure, and manage your account. Age verification (confirming 21+) and the identity verification process are also part of this purpose. This ensures the security and fair use of the platform.
2.2 Financial Transaction Processing
Financial information is used to securely complete deposits and withdrawals via bKash, Nagad, and Rocket. Preventing fraudulent activity and ensuring financial security are also part of this process.
2.3 Providing Customer Support
User information is used to provide 24/7 live chat support in Bengali and to handle complaints and resolve issues.
2.4 Ensuring Responsible Gaming
Information is used to monitor gaming behavior to identify potential problems and to manage responsible gaming tools (such as deposit limits and self-exclusion).
2.5 Service Improvement
User experience is analyzed to continuously improve the platform's games, interface, and quality of service.
Data Storage and Security
jq777 applies the highest security standards to protect your personal information. The key elements of our security measures are listed below:
3.1 Data Storage Policy
Your personal information is stored on secure servers. Passwords are never stored directly — they are kept only in hashed form. Financial transaction records are retained for the legally required period.
3.2 Access Control
Only authorized personnel may access your information for specific purposes. All access is logged and audited regularly.
3.3 Retention Period
- Active account data: for the entire duration the account remains active
- Closed account data: a minimum of five years from the date of closure (as required by legal obligation)
- Transaction records: for the period specified under applicable law
Sharing Information with Third Parties
jq777 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:
4.1 Payment Processors
The minimum necessary information is shared with the relevant payment service provider to process financial transactions via bKash, Nagad, and Rocket. These providers are governed by their own privacy policies.
4.2 Technology Service Providers
Game software providers such as Pragmatic Play, JILI, PG Soft, Spribe, and others may access limited information necessary to process gaming transactions. All such providers are bound by confidentiality agreements.
4.3 Legal Obligations
Information may be provided to authorities if required to comply with a court order, government directive, or applicable law. Any such disclosure will always be limited to the minimum amount legally required.
Cookies and Tracking Technologies
The jq777 platform uses cookies to improve your browsing experience and to ensure the platform functions correctly.
5.1 Essential Cookies
These cookies are necessary for the basic functionality of the website. They are used to maintain your login session, perform security verification, and remember your language preference.
5.2 Functional Cookies
These cookies are used to remember your preferences and settings, such as your preferred game category or interface settings.
5.3 Analytics Cookies
Anonymous statistics are collected to analyze and improve platform usage. This information is not directly linked to the user.
Most browsers have an option to disable cookies. However, disabling cookies may prevent some features of the platform from working correctly.
User Rights
jq777 respects your rights over your personal information. You may exercise the following rights at any time:
6.1 Right to Access Information
You may request details of the personal information we hold about you at any time. We are obligated to fulfill this request within a reasonable time.
6.2 Right to Correct Information
If any information stored in your account is incorrect or incomplete, you may request a correction through our support team.
6.3 Right to Close Account
You may close your jq777 account at any time. Even after the account is closed, some information may be retained for a specified period as required by legal obligation.
6.4 Right to Opt Out of Marketing Communications
If you do not wish to receive promotional emails or messages, you may contact our support team at any time to stop this service.
Account Security
Both jq777 and you need to stay alert to keep your account secure.
7.1 Your Responsibilities
- Keep your login credentials (username and password) completely confidential
- Use a strong and unique password and change it regularly
- Log out after each session, especially on shared devices
- Notify us immediately if you notice any suspicious activity
7.2 Our Security Measures
- SSL encryption on all data transmissions
- Automatic alerts on suspicious login attempts
- Regular security audits and vulnerability testing
- Temporary account lockout after failed login attempts
Protection of Minors
jq777 strictly prohibits use of the platform by anyone under the age of 21. This platform is operated for users who are 21 years of age or older only.
Age verification is mandatory at the time of registration. If age-related information for any account is found to be false, that account will be closed immediately and the related transactions may be considered void.
If a parent or anyone else suspects that a minor is using jq777, they may contact us by email or live chat.
Changes to the Policy
jq777 may update this Privacy Policy from time to time. In the event of significant changes, you will be notified in the following ways:
- A notification will be sent to your registered email address
- A notice will be displayed when you log in to the platform
- The "Last Updated" date on this page will be changed
If you continue to use the platform after any changes, you will be considered to have accepted the revised policy. Therefore, it is recommended that you visit this page regularly.
Contact Us
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us. We will get back to you as soon as possible.
Contact Methods
Email:
[email protected]
Live Chat:
Available 24/7 — speak directly in Bengali with our support team.
Response Time:
Email inquiries are generally replied to within the same business day.